Each child may be on a maximum of 3 waitlists.

While you are able to add yourself to additional waitlists through the Parent Portal, you will need to contact the front desk to remove old waitlists you no longer want. If you are waitlisted for too many classes, the newest waitlists will be removed by our system automatically at the end of the week.

We do not offer trial classes.

We are unable to offer private lessons.

-Yes, there is a $30 yearly registration fee that is good for a calendar year. -This fee covers the first child enrolled in classes. A family membership covering two or more siblings on a single household account is $50.

We will reach out to you through email when a space has become available on one of the waitlists you have joined. If you have opted in to receiving texts from us (which we highly recommend!), then you will also receive a text message informing you that we've emailed you!

-When you sign up for classes or waitlists, you are required to give your credit card information. All credit cards will be run beginning on the 20th of each month for the upcoming session's tuition and any other outstanding fees. You may pay early, with an alternate credit card at the front desk, to avoid charging the card on file. However, that payment must be made by the 18th of the month. -All clients must keep a valid credit card on file at all times.

-While we don't offer makeup classes in the traditional sense, we offer something called Courtesy Night instead. -Courtesy Night is an hour-long, open-gym-style event intended to take the place of one missed class per session. Advance registration is required, and can be done by contacting the front desk. Space is limited. -Ages 5 and under: Courtesy Night is the first Friday of every month at 6:45pm. An adult participant must accompany the child. -Ages 6 and up: Courtesy Night is the last Friday of every month at 6:45pm. Students participate independently. -Students can work on whatever equipment and skills they’d like. Coaches will be on the gym floor to supervise, keep students safe, and help as needed, but this is NOT a guided class.

If you need to change your child's class day/time, please give the office a call. We will work with you to find a new time that fits your schedule and has space available.

Although we would be sad to see you go, if you decide it is time for a break from classes, you will need to complete the Class Withdrawal Form. This form needs to be submitted by the 15th of the final month of enrollment. This allows us time to cancel your billing before the upcoming month's session. Doing this also releases your spot in the class so that we may contact the next family on the waitlist.

Coaches are available a few minutes before/after class to chat or answer any questions you may have. If timing doesn't work out and you'd like a phone call from your coach, you can connect with the front desk to leave a message for the coach.

It can be hard to say goodbye to a particular coach, but don't worry! All of our coaches complete a rigorous training program to ensure that they are prepared to teach any class to which they have been assigned. There are a few reasons why a class may have an instructor shift. Sometimes a coach will need to alter their schedule, or that coach will be needed to teach a more advanced class at the same time. Just as we want our students to have the freedom to enjoy other activities, we like to give our coaches the space to pursue their personal sports or hobbies. Occasionally a coach chooses to leave to pursue higher education or a new career path. While it is our goal to maintain consistency, it is not always possible. Be assured that your child's new coach is ready to help them progress!

-Our tuition is based on a 4-week session. Refer to the calendar here for session dates.

-Leotards for girls and shorts with tight shirts for boys are best. -Hair that is long enough to fit into a ponytail must be worn up for safety. -Bare feet are best since socks have a tendency to slip or to be lost in the foam pit. -Anything with snaps, zippers, buttons, etc should be left at home as they may cause injury to your child or damage the equipment. -Sweats are fine at the start of class and after warm-ups kids can put the extra layers in their cubby, however, we cannot be responsible for misplaced items. -Children who arrive to class in dresses, skirts, or jeans cannot be allowed to participate in class for safety reasons.

-You only need to check in at the front desk before your first class. -Parents can feel free to leave the facility during the class if you wish. However, please make sure the office has accurate contact information and also be sure to return to the gym at least five minutes prior to the end of class in order to meet your child at their class bench. If your child is very young we recommend that you remain on-site.

-Students are not permitted to participate in class while wearing splints, casts, boots, or the like. -Students are asked to remain home if exhibiting signs of illness or contagious conditions. Children with a fever or clear symptoms of illness will be sent home.

-Students under the age of 6 change classes based off of age. The instructor will let you know when it is time to join a list for the next level up. -Students over the age of 6 will change classes based on skill level. Our all-around levels follow rainbow order (Red, Orange, Yellow, Green, Blue, Purple, Bronze, Silver, Gold). Our Tumbling classes follow proficiency (Beginning, Intermediate, Advanced). -When a child first joins a class or moves to a new level, you can download the appropriate skill chart from your Parent Portal. This will show you which skills must be mastered before a child may advance to the next level. When your child masters all listed skills from an apparatus(Floor, Bars, Beam, etc.), they will receive an apparatus ribbon. -Once a student has earned all apparatus ribbons, they will be recommended by their coach to either move to the next level or to schedule a Technique 20 evaluation by a Master Coach. -This comprehensive evaluation takes approximately 20 minutes, after which the Master Coach will either approve the student to advance to the next level, or advise the student on what remains needed to move up. These evaluations are reserved for students moving into an advanced level.

-No! Our events are open to everyone, but pre-registration is required for all events. -There is no registration fee required for attending events.

Absolutely! You are able to enter a grouping request when you sign your child up for an event. Grouping requests are due while signing up for an event, but the children must be within 2 years of age. Grouping requests can not always be honored, but we do our best to accommodate.

Our events have an age requirement for the safety of all children attending, therefore we are unable to accept students who do not meet the age requirement by the day of the event.

All students that are attending drop-off events MUST be fully potty trained and able to use the bathroom independently. There are no exceptions to this policy.

We have an in depth training process that all of our coaches attend before they begin shadowing. For more information on our training, please check out the staff page located here.